Home » Frequently Asked Questions (FAQ)



Do you have a price list?

We don't have a standard price list, we quote each job individually. As a guide, our rates are between $35 - $60 per hour.

What areas do you cover?

Cleaning - Central Coast

Organising & Decluttering - Central Coast, Newcastle & Sydney

Virtual Assistant - Australia wide

What hours are you available for work?

We are fairly flexible and try to work in with our clients' schedules. We are generally available from 9am to 4pm and available 7 days per week.

For Holiday Accommodation clients, we can make ourselves available outside these hours, additional charges my apply.

What are your payment arrangements?

We accept payment on completion of the job via cash, card or bank transfer. We have an ABN for invoicing.

What cleaning products do you use?

All our cleaning is chemical-free. We use environmentally friendly techniques and any manufactured products we may need to use are non-toxic and chemical free.

Do I need to do anything before you come?

For cleaning clients, I always advise that the tidier your home is the easier it is to clean and our time will be better spent on cleaning rather than sorting and decluttering.

It may be beneficial to hire us for an organising and decluttering session before regular cleans are commenced to maximise the use of both our and your time.

What if I need to cancel or reschedule a booking?

Life happens and we appreciate that your time is precious and so is ours. We ask that you please give us no less than 48 hours notice should you require to cancel a booking.